Yes, we're open!

Dear valued Direct Rate Insurance client: Unfortunately, due to the COVID-19 emergency causing extremely high traffic volume on the national phone system, wait times may be longer than usual. Should you get a message that the line is not in service, know that we remain open and ready to serve you. We recommend that you register for online self serve to submit your request. You may also try calling again. Either way, we’ll take care of you! For highlights of the federal government's COVID-19 financial relief programs click here.

Contact Us

Do you have any questions, comments or concerns?

Phone:

1-855-754-0350

Mailing Address:

Direct Rate Insurance Services Inc.
P.O. Box 489, Station A
Windsor, ON N9A 6M6

Contact Form

If you have any questions or feedback regarding our services or policies, please do not hesitate to contact us by submitting the form below.